Frequently Asked Questions

Storage Georgia is a modern self-storage facility in Tbilisi, providing secure, clean, and affordable storage units for individuals, families, and businesses. Whether you’re moving home, renovating, relocating, running out of space, or simply looking for a safe place to store valuable belongings, we offer flexible storage solutions to suit your needs.

Our storage units are available in a range of sizes, allowing you to rent only the space you need. With secure access, CCTV monitoring, and flexible rental periods, Storage Georgia provides a convenient alternative to overcrowding your home or renting expensive commercial space.

Whether you need storage for a few months or several years, we’re committed to making the process simple, secure, and stress-free.

Need help getting started?
Contact our team and we’ll help you choose the right storage unit for your needs.

Choosing a storage provider is about more than simply renting extra space—it’s about trusting someone with your belongings.

At Storage Georgia, we focus on providing a professional, secure, and customer-friendly experience. Our facility is clean, well maintained, and monitored by CCTV to give you peace of mind. We offer transparent pricing with no hidden fees, flexible rental options, and friendly staff who are always available to answer your questions.

Whether you’re storing household furniture, business inventory, seasonal equipment, or personal belongings, you can be confident that your items are stored in a safe and professionally managed environment.

We believe storage should be simple. From your first enquiry to the day you move out, our goal is to make every step straightforward and hassle-free.

Our promise: Safe storage, transparent pricing, and outstanding customer service.

Storage Georgia is conveniently located in Tbilisi, making it easy to reach from all parts of the city. Our location has been selected to provide convenient access while maintaining a secure environment for our customers and their belongings.

You can find our address, directions, and contact information on our website or by searching for Storage Georgia on Google Maps.

If you’re visiting us for the first time, our team will be happy to provide directions or answer any questions before your arrival.

Self-storage is suitable for almost anyone who needs extra space.

Our customers include:

• Homeowners between properties
• Families renovating their homes
• Apartment owners with limited storage space
• Students studying abroad
• Expats relocating to or from Georgia
• Businesses storing inventory or equipment
• Online retailers
• Contractors and tradespeople
• Property owners needing temporary storage
• Anyone looking to declutter their home or office

No matter your reason, our flexible rental options allow you to store your belongings for as long as you need.

If you’re running out of space at home or at work, self-storage can be a practical and cost-effective solution.

Many people rent a storage unit during life events such as moving, renovating, travelling overseas, downsizing, or expanding a business. Others simply prefer to keep seasonal items, sports equipment, or business stock in a secure location rather than cluttering their home or office.

A storage unit gives you the flexibility to access your belongings when you need them while freeing up valuable space in your everyday environment.

If you’re unsure whether self-storage is the right solution, our team will gladly discuss your needs and recommend the most suitable option.

Renting a storage unit is quick and straightforward.

1. Choose the storage unit size that best suits your needs.
2. Complete the rental agreement.
3. Pay your first month’s rent and the refundable security deposit.
4. Bring your belongings to the facility.
5. Secure your unit using your own padlock.
6. Access your belongings whenever you need them during our access hours.

You remain the only person with access to your locked storage unit, giving you complete control over your stored belongings.

People use self-storage for many different reasons, including:

• Moving to a new home
• Renovating a house or apartment
• Downsizing
• Temporary relocation
• Storing inherited furniture
• Creating more space at home
• Business inventory storage
• Office relocations
• Archive storage
• Seasonal equipment
• Sports gear
• Furniture between tenants

Self-storage offers a secure and flexible alternative to overcrowding your living or working space.

At Storage Georgia, we believe the little details make a big difference.

We don’t simply rent storage units—we provide a professional storage experience.

Our customers benefit from:

• Modern, purpose-built storage units
• Clean and well-maintained facilities
• CCTV-monitored premises
• Convenient access hours
• Friendly and knowledgeable staff
• Flexible rental options
• Transparent pricing with no hidden fees
• Convenient location in Tbilisi
• Excellent customer service

Our goal is to make storing your belongings as simple and worry-free as possible.

Absolutely.

We encourage prospective customers to visit our facility before making a decision. During your visit, our staff can show you the available storage unit sizes, explain how the facility operates, answer any questions you may have, and help you select the unit that best suits your requirements.

Seeing the facility in person often helps customers choose the correct unit size and gives them confidence in the cleanliness and security of our premises.

There is no obligation to rent after your visit.

Not sure which unit you need?
Visit us and we’ll help you compare unit sizes so you only pay for the space you actually need.

Our office is open during business hours to assist customers with new rentals, payments, enquiries, and support.

Customers can access their storage units daily between 09:00 and 20:00.

If you’re planning to move a large quantity of belongings or require special assistance, we recommend contacting us in advance so we can help make your move as smooth as possible.

Storage Georgia currently offers four storage unit sizes to suit a wide range of storage needs:

If you’re unsure which size is right for you, our team will gladly help you choose the most suitable unit.

Need advice? Contact us before booking—we’ll help you choose the right unit so you don’t pay for more space than you need.

The right storage unit depends on what you’re storing, how much access you’ll need, and how long you plan to store your belongings.

As a general guide:

• 6 m² – Ideal for boxes, bicycles, seasonal decorations, camping equipment, and the contents of a small apartment.
• 7 m² – Suitable for the contents of a one-bedroom apartment.
• 14 m² – Perfect for a two- or three-bedroom home or business inventory.
• 18 m² – Best for large household moves, office relocations, or customers storing large quantities of furniture or stock.

If you’re between sizes, we recommend speaking to our team. We’ll help you compare the available options based on what you’re storing.

A 6 m² unit is an excellent choice for customers who need additional space but don’t require a large unit.

Typical items include:

• Around 40–60 moving boxes (depending on size)
• A queen-size mattress and bed frame
• Small sofa
• Dining table and chairs
• Television
• Office desk
• Bicycle
• Camping equipment
• Ski equipment
• Seasonal decorations
• Garden tools
• Household appliances

It’s ideal for storing the contents of a studio apartment or for customers looking to declutter their home.

A 7 m² storage unit is suitable for the contents of a typical one-bedroom apartment.

This usually includes:

• Bedroom furniture
• Lounge furniture
• Dining table and chairs
• Refrigerator
• Washing machine
• Television
• Boxes of clothing and household items
• Kitchen appliances
• Sports equipment
• Office furniture

Many customers also use this size when renovating or moving between homes.

A 14 m² storage unit provides generous storage space for larger households or businesses.

Typical contents include:

• Furniture from a two- or three-bedroom home
• Multiple beds and mattresses
• Sofas and lounge suites
• Dining room furniture
• Appliances
• Large numbers of moving boxes
• Office furniture
• Business stock
• Archive boxes
• Trade equipment

This size is also popular with businesses that need secure storage without renting larger commercial premises.

Our 18 m² storage unit is designed for customers with substantial storage requirements.

It is suitable for:

• Large family homes
• Office relocations
• Business inventory
• Retail stock
• Trade equipment
• Furniture from multiple rooms
• Long-term household storage
• Large appliance collections

If you’re relocating an entire household or storing business inventory, this is often the most practical choice.

Yes.

If your storage needs change, you can move to a larger storage unit, subject to availability.

Our staff will assist you with selecting a larger unit and can advise on the best time to make the move. Upgrading is a common option for customers who begin with temporary storage and later need additional space.

Absolutely.

If you find you’re not using all of your storage space, you may transfer to a smaller unit if one is available.

Many customers do this after selling furniture, completing renovations, or reducing the amount they have in storage.

Simply speak to our team, and we’ll help arrange the transfer.

Not always.

Our goal is to help you rent the right amount of space, not simply the largest unit.

A well-packed storage unit can often hold far more than customers expect. On the other hand, if you expect to visit your unit regularly, choosing a slightly larger unit may make it easier to organise your belongings and access specific items without unpacking everything.

Our staff are happy to discuss your needs and recommend the most practical and cost-effective option.

Yes.

Choosing the right storage unit is one of the most important parts of the rental process, and our team is here to help.

Tell us:

• What you’re storing
• Approximately how many boxes you have
• Whether you’re storing furniture
• Whether you’ll need regular access
• Whether you’re storing household or business items

Based on this information, we’ll recommend the unit size that best suits your needs.

Our aim is to ensure you only pay for the storage space you actually need.

Don’t worry—this happens from time to time.

If your belongings don’t fit into the unit you’ve selected, we’ll help you move to a larger unit, subject to availability.

Likewise, if you’ve rented a unit that’s larger than necessary, we’ll gladly help you transfer to a smaller unit when one becomes available.

Our goal is to make sure you have the right amount of space without paying for more than you need.

Generally, yes.

While larger units cost more per month, they often provide a lower cost per square metre, making them excellent value for customers with larger storage requirements.

If you’re storing the contents of an entire home or significant business inventory, a larger unit may be more economical than renting multiple smaller units.

Our team can help you compare the available options and recommend the most cost-effective solution.

If you expect to visit your storage unit regularly, it’s a good idea to leave a narrow walkway so you can reach frequently used items without unpacking the entire unit.

If you’re storing items for a longer period and won’t need regular access, you can maximise the available space by packing the unit more efficiently.

When loading your unit, place items you may need first near the entrance and less frequently used belongings towards the back.

Renting a storage unit at Storage Georgia is quick and straightforward.

Simply contact us by phone, email, or through our website to enquire about availability. Our team will help you choose the right unit size, explain the rental process, answer any questions you may have, and prepare your rental agreement.

Once the agreement has been completed, your first month’s rent and refundable security deposit have been paid, and all required documentation has been received, you’ll be able to move into your storage unit.

Our goal is to make the entire process as simple, transparent, and hassle-free as possible.

Ready to get started? Contact our team today and we’ll help you choose the right storage unit.

Yes.

If you’re planning a future move, renovating your home, or relocating your business, you can reserve a storage unit in advance, subject to availability.

Reserving early gives you peace of mind, especially during busy periods when larger units may be in high demand.

Please contact our team to discuss your preferred move-in date, and we’ll explain the reservation process.

Yes.

You can submit an enquiry or booking request through our website. Once we receive your request, a member of our team will contact you to confirm availability, answer any questions, and guide you through the remaining steps.

If you need storage urgently, we recommend calling us directly so we can assist you as quickly as possible.

In many cases, yes.

If a suitable unit is available and all rental requirements have been completed—including signing the rental agreement, providing the necessary documentation, and making payment—you can often move into your storage unit on the same day.

To avoid disappointment, we recommend contacting us before arriving so we can confirm availability.

To rent a storage unit, you’ll generally need:

• A valid government-issued identification document or passport.
• Your contact details, including a telephone number and email address.
• Any additional information required by the rental agreement.

Business customers may also be asked to provide company information or proof of authority if someone is signing the agreement on behalf of the business.

Yes.

Every customer signs a rental agreement before moving into a storage unit.

The agreement explains important information, including:

• Rental charges
• Security deposit
• Payment terms
• Access hours
• Notice period
• Customer responsibilities
• Items that may not be stored
• Terms and conditions

We encourage every customer to read the agreement carefully and ask questions if anything is unclear.

Yes.

The minimum rental period at Storage Georgia is two months.

Many customers stay much longer, but you’re welcome to rent your storage unit for as long as you need after the minimum period has been completed.

No.

You may continue renting your storage unit for as long as you require, provided your account remains in good standing and rental payments are kept up to date.

Some customers only need storage for a few months, while others store their belongings with us for several years.

Yes.

A family member, friend, or authorised representative may arrange a rental on your behalf, provided they have the necessary authority and all required documentation can be completed.

If the storage unit will be used by multiple people, please discuss this with our team so we can explain the available access options.

Absolutely.

Many customers rent multiple units, particularly businesses with larger storage requirements or families storing the contents of larger homes.

If you anticipate needing additional space in the future, please let us know so we can advise you on the most suitable solution.

Once your booking has been confirmed, you’ll receive instructions regarding your move-in date and the remaining steps.

On the day you move in, our team will:

• Welcome you to the facility.
• Confirm your rental agreement.
• Explain access procedures.
• Show you to your storage unit.
• Answer any remaining questions.

We’ll make sure you’re comfortable with the facility before you begin storing your belongings.

Yes.

We understand that moving plans sometimes change.

If you need to change your move-in date, please contact us as soon as possible. We’ll do our best to accommodate your new schedule, subject to unit availability.

Life doesn’t always go according to plan, and we understand that.

If your moving date changes, you no longer require storage, or your storage requirements change, simply contact our team as soon as possible.

We’ll discuss the available options with you and help find the most practical solution.

Yes.

We encourage customers to inspect their storage unit before completing the rental process.

This allows you to:

• Confirm the unit size is suitable.
• Familiarise yourself with the facility.
• Ask questions about access and security.
• Feel confident before moving your belongings.

Our team will gladly show you around.

In most cases, the rental process only takes a short time once all the required information and documentation have been provided.

If you’ve already chosen your unit size and have your identification available, you’ll usually be ready to move in shortly after completing the agreement and payment.

At Storage Georgia, we aim to make renting a storage unit simple from the very first enquiry.

You’ll benefit from:

• Friendly, knowledgeable staff.
• Clear and transparent pricing.
• Flexible rental options.
• A clean, secure facility.
• A straightforward booking process.
• Support every step of the way.

Whether you’re storing a few boxes or the contents of an entire home, we’re here to help you find the right storage solution with confidence.

Storage Georgia offers a range of storage unit sizes to suit different storage requirements and budgets.

Our current monthly rental rates are:

Our team will gladly help you choose the most suitable unit based on what you need to store, ensuring you only pay for the space you actually require.

Need help choosing? Contact us before booking and we’ll recommend the most suitable unit for your needs.

No.

At Storage Georgia, we believe in transparent pricing. Before you sign your rental agreement, we’ll clearly explain all costs involved so there are no unexpected surprises.

Your rental costs typically include:

• Monthly rental
• Refundable security deposit

If any additional services or charges apply, they will always be discussed with you beforehand.

Yes.

A refundable security deposit equal to one month’s rental is required when you move into your storage unit.

The deposit helps cover any outstanding amounts or damage beyond normal wear and tear.

Provided all rental obligations have been met, your unit is left in good condition, and there are no outstanding charges, your deposit will be refunded after your rental ends.

Rent is payable monthly in advance.

Your payment due date will be specified in your rental agreement. Paying on time helps ensure uninterrupted access to your storage unit and avoids unnecessary reminders or late payment procedures.

If you believe you’ll have difficulty making a payment on time, we encourage you to contact us as early as possible so we can discuss your options.

Our rental prices are based in United States Dollars (USD).

Payments are made in Georgian Lari (GEL) using the official exchange rate published by the National Bank of Georgia on the day payment is received, unless otherwise agreed.

If you have any questions about exchange rates or payment calculations, our team will gladly explain how your payment is determined.

For your convenience, we accept a range of payment methods, including:

• Bank transfer
• Debit and credit cards (where available)
• Other approved payment methods

If you’re unsure whether your preferred payment method is accepted, please contact us before making payment.

Yes.

Many customers choose to pay several months in advance, particularly if they:

• Are travelling overseas
• Prefer fewer monthly payments
• Require long-term storage
• Want additional convenience

If you’d like to prepay your rental, simply speak to our team.

From time to time, Storage Georgia may offer promotions or special pricing for longer rental periods.

These offers may vary depending on unit availability and current promotions.

Please contact us to find out whether any long-term rental discounts are currently available.

Storage Georgia aims to provide stable and transparent pricing.

Any changes to rental rates will be handled in accordance with the terms of your rental agreement. If a price adjustment becomes necessary, we’ll communicate this clearly and provide any required notice.

If you have questions about your rental rate, our team will be happy to assist.

If your payment is overdue, we’ll first contact you to remind you that payment is outstanding.

We understand that unexpected situations can arise, so we encourage customers to communicate with us as early as possible if they anticipate a delay.

Continued non-payment may result in additional action as described in your rental agreement, including restrictions on access or other remedies available under the agreement and applicable law.

Our preference is always to resolve payment matters professionally and cooperatively.

Yes.

Invoices and payment confirmations are available upon request.

Business customers who require documentation for accounting or tax purposes are welcome to contact our office, and we’ll ensure the appropriate documentation is provided.

Absolutely.

A receipt or payment confirmation can be issued after payment has been received.

If you require copies of previous receipts or invoices, simply contact our office and we’ll assist you.

Occasionally, bank transfers may take longer to reflect.

If you’ve already made payment, please send us proof of payment. This allows us to verify the transaction while waiting for the funds to clear.

Providing proof of payment promptly helps avoid unnecessary reminders.

Yes.

A family member, employer, or another authorised person may make payment on your behalf.

Please ensure your customer name or unit number is included as the payment reference so we can allocate the payment correctly.

Yes.

If you’d like to pay using a different payment method in future, simply let us know.

We’ll advise you of the available options and help make the transition as smooth as possible.

Once you’ve vacated your storage unit, we’ll carry out a final inspection.

Provided that:

• Your rental account is fully paid,
• The required notice period has been observed,
• The unit has been emptied,
• The unit has been left clean,
• There is no damage beyond normal wear and tear,

your refundable security deposit will be returned in accordance with the terms of your rental agreement.

The security deposit protects both the customer and Storage Georgia.

It helps ensure that the unit is returned in good condition and that any outstanding rental charges are settled before the tenancy ends.

For customers who meet the terms of the rental agreement, the deposit is simply refunded after the final inspection.

Storage Georgia provides customers with convenient daily access to their storage units.

You may access your unit every day between 09:00 and 20:00, giving you the flexibility to collect or store items when it suits your schedule.

Our office staff are available during office hours to assist with enquiries, new rentals, payments, and general support.

If you require assistance while visiting the facility, our team will be happy to help.

Need to visit regularly? Our convenient access hours make it easy to retrieve or store items whenever you need them.

Yes.

Customers may access their storage units seven days a week during our published access hours.

Whether you need to collect business stock, retrieve seasonal equipment, or simply add more belongings to your unit, you’re welcome to visit whenever it’s convenient during access hours.

There is no need to schedule an appointment for routine visits.

No.

Once you’re a customer, you’re free to visit your storage unit during our normal access hours without making an appointment.

If you’re planning to move a large quantity of items, require assistance, or need special access arrangements, we recommend contacting us beforehand so we can help make your visit as smooth as possible.

Yes.

There is no limit to the number of times you may visit your storage unit during access hours.

Many business customers visit regularly to collect stock or equipment, while private customers may only visit occasionally.

Your storage unit is there for your convenience.

Yes, but only with your permission.

If you’d like another person, such as a family member, friend, or employee, to access your storage unit, please let us know in advance.

For security reasons, we may ask for identification or confirmation before allowing access to authorised individuals.

Protecting your belongings is one of our highest priorities.

Yes.

Many businesses authorise employees to access their storage units.

If multiple people require access, please discuss this with our team so we can record the authorised individuals and explain the appropriate access procedures.

Keeping your authorised contact details up to date helps us maintain a high level of security.

If you’ve forgotten your key at home, you’ll need to return with it before you can access your storage unit.

Because customers provide and control their own padlocks, Storage Georgia does not keep spare keys or duplicate keys.

This policy helps ensure that only you have access to your belongings.

If you’ve lost the only key to your padlock, please contact our office.

Before any action can be taken, we’ll need to verify that you are the authorised customer or an approved representative.

Depending on the circumstances, you may need to arrange for the lock to be professionally removed and replaced. Any associated costs are generally the customer’s responsibility.

Our staff will explain the process and help ensure it is handled safely and securely.

No.

Storage Georgia does not keep spare keys or duplicate keys for customer padlocks.

This is an important part of our security policy and ensures that only the customer controls access to the contents of the storage unit.

We recommend keeping a spare key in a safe place at home or with someone you trust.

Customers are responsible for supplying their own quality padlock.

Using your own lock means that you retain exclusive control over access to your storage unit.

If you’re unsure which type of padlock is suitable, our team will be happy to offer general guidance.

In normal circumstances, no.

Your storage unit remains under your exclusive control, and Storage Georgia does not have a key to your padlock.

Access by Storage Georgia will only occur where permitted under the rental agreement or required by law, such as in an emergency, to protect life or property, or under a lawful court order.

Our commitment is to respect your privacy while maintaining a safe and secure facility.

No.

Storage units are designed solely for the storage of goods and personal belongings.

For safety and security reasons, customers may not use storage units as living accommodation, offices, workshops, or recreational spaces.

Please complete your visit and leave the facility once you’ve finished accessing your belongings.

No.

Storage units are intended for storage purposes only.

Customers may organise, load, or unload their belongings, but they may not use their units as offices, workshops, manufacturing areas, or commercial premises.

If you require business premises rather than storage space, our team can discuss whether our facility is suitable for your intended use.

Yes.

Customers may be accompanied by family members or friends while visiting their storage unit.

However, the customer remains responsible for ensuring that all visitors follow the facility rules and respect the safety and privacy of other customers.

Children should always remain under adult supervision while on the premises.

Deliveries may be possible by prior arrangement.

If you’re expecting a delivery, please contact our office in advance so we can discuss the best way to manage access and ensure the delivery is handled efficiently.

Business customers who receive regular deliveries are encouraged to discuss their requirements with us.

If you notice anything that appears unusual—such as damage, suspicious activity, an unlocked gate, or anything that may affect the security of the facility—please notify our staff immediately.

Prompt reporting helps us respond quickly and maintain a safe environment for all customers.

If the matter is urgent and no staff member is immediately available, please follow the emergency contact procedures provided in your rental agreement.

If you realise you’ve left your storage unit unlocked, return to the facility as soon as possible and secure it.

If our staff discover that a unit appears unsecured, we may attempt to contact you using the contact details on your account.

For your own protection, we recommend checking that your unit is properly locked each time you leave.

A little planning can save time and effort.

We recommend:

• Labelling all boxes clearly.
• Keeping frequently used items near the front of the unit.
• Creating a simple inventory of stored items.
• Leaving a small walkway if you’ll need regular access.
• Using sturdy shelving where appropriate.
• Bringing a trolley or moving equipment for heavier items if needed.

A well-organised storage unit makes every visit quicker and more convenient.

Yes.

Security is one of our highest priorities. We understand that our customers trust us with belongings that are often valuable, sentimental, or essential to their business. That’s why we’ve designed our facility to provide a safe, clean, and professionally managed environment.

Our security measures include:

• CCTV monitoring
• Controlled access to the facility
• Individually secured storage units
• Well-maintained premises
• Professional on-site staff during office hours
• Regular security inspections

While no storage facility can guarantee absolute protection against every possible event, we continually invest in maintaining a secure environment and encourage customers to take sensible precautions, such as using a quality padlock and arranging appropriate insurance.

Your belongings deserve a secure home. That’s exactly what we’ve built at Storage Georgia.

Yes.

The Storage Georgia facility is monitored by CCTV cameras to help protect our customers, their belongings, and our premises.

CCTV forms an important part of our overall security strategy by helping to deter unauthorised activity and assisting with investigations should an incident occur.

For privacy and security reasons, we do not disclose the exact locations or coverage of our cameras.

Yes.

Each storage unit is individually secured.

Customers provide their own padlock, meaning only they control access to their unit.

Because Storage Georgia does not keep duplicate keys, customers can have confidence that their belongings remain under their own control.

Only you—and anyone you specifically authorise.

Storage Georgia staff do not routinely access customer storage units.

Your unit remains private, and access is only permitted under exceptional circumstances, such as:

• With your written permission.
• Where required by law.
• In an emergency to protect people or property.
• As otherwise permitted under the rental agreement.

Your privacy is important to us, and we treat every customer’s belongings with respect.

No.

Storage Georgia does not keep keys or duplicate keys for customer padlocks.

This means our employees cannot open your storage unit during normal operations.

We believe this provides an additional level of privacy and reassurance for our customers.

Yes.

The facility has been designed to provide a controlled storage environment.

Customers access the premises through designated entry points, helping us maintain an organised and secure facility for everyone using our services.

Maintaining controlled access is an important part of protecting customer property.

Absolutely.

A secure facility is also a well-maintained facility.

Our staff regularly inspect the property to ensure that:

• Buildings remain in good condition.
• Gates and access points operate correctly.
• Common areas remain clean.
• Lighting functions properly.
• Vacant units are inspected.
• Safety hazards are addressed promptly.

We believe a clean and professional environment reflects our commitment to security and customer care.

Yes.

Our team is available during office hours to assist with:

• New rentals
• Payments
• General enquiries
• Unit changes
• Customer support
• Facility-related questions

If you need assistance during your visit, please don’t hesitate to ask.

We encourage all customers and visitors to report anything unusual immediately.

Examples include:

• Someone attempting to enter another customer’s unit.
• Damaged locks.
• Suspicious vehicles.
• Unauthorised persons on the property.
• Vandalism.
• Damage to the facility.

Prompt reporting allows us to respond quickly and, where appropriate, involve the relevant authorities.

Security is everyone’s responsibility.

Fortunately, incidents of this nature are extremely rare.

If a suspected break-in occurs, our priority is protecting people and preserving evidence.

The appropriate authorities will be contacted where necessary, CCTV footage may be reviewed, and affected customers will be informed as soon as possible.

We also work with customers during any insurance claims by providing reasonable assistance where appropriate.

Security is a partnership between Storage Georgia and our customers.

We recommend that you:

• Use a strong, high-quality padlock.
• Never share your key unnecessarily.
• Keep your contact details up to date.
• Lock your unit every time you leave.
• Avoid discussing valuable items publicly.
• Consider arranging insurance for valuable belongings.
• Report anything unusual immediately.

These simple steps help maximise the security of your stored belongings.

Yes.

Although Storage Georgia provides a secure storage environment, we strongly recommend that customers arrange appropriate insurance for the value of the items they store.

Insurance provides additional peace of mind in the unlikely event of theft, fire, water damage, or other unforeseen circumstances.

If you’re unsure whether your household or business insurance provides cover while items are in storage, we recommend speaking to your insurance provider.

Customer safety is always our first priority.

In the unlikely event of a fire:

• Emergency services will be contacted immediately.
• The facility will be evacuated if necessary.
• Access to affected areas may be restricted until authorities declare them safe.
• Customers will be kept informed as information becomes available.

We regularly maintain our facility to minimise risks and comply with applicable safety requirements.

Although severe weather is uncommon, we have procedures in place to respond appropriately should it occur.

If an event affects customer access or stored belongings, we will:

• Assess the situation promptly.
• Take reasonable steps to secure the facility.
• Contact affected customers where appropriate.
• Work with emergency services or contractors if required.

Our goal is always to minimise disruption and protect customer property.

No.

Your privacy is important to us.

Storage Georgia employees do not inspect the contents of customer units during normal operations, and we do not disclose information about what customers store.

We ask customers to comply with the rental agreement regarding prohibited items, but otherwise your storage unit remains your private space.

If you’ve lost your key, contact our office.

We’ll verify your identity before discussing the available options.

Because customers provide their own locks, Storage Georgia cannot simply open your unit. In most cases, the padlock will need to be removed and replaced.

This process is designed to protect your belongings by ensuring only authorised customers gain access.

Most quality padlocks are suitable, but we recommend choosing a strong, weather-resistant lock from a reputable manufacturer.

A good padlock is one of the simplest and most effective ways to protect your belongings.

If you’re unsure which lock to buy, our team will gladly provide general recommendations.

No storage provider can honestly make that guarantee.

While we take extensive measures to provide a secure facility, unexpected events can still occur.

For this reason, we recommend:

• Using a quality padlock.
• Packing your belongings carefully.
• Keeping an inventory of stored items.
• Arranging suitable insurance.

Our role is to provide a professionally managed, secure storage environment where customers can store their belongings with confidence.

Storage Georgia storage units are suitable for a wide variety of household and business belongings.

Commonly stored items include:

• Furniture
• Household goods
• Clothing
• Books
• Office furniture
• Business inventory
• Archive boxes
• Electronics
• Sports equipment
• Camping gear
• Seasonal decorations
• Kitchen appliances
• Garden tools
• Toys
• Suitcases

If you’re unsure whether a particular item is suitable for storage, please contact our team before moving it into your unit.

Not sure if an item can be stored? Contact us before your move-in day—we’ll be happy to advise you.

Yes.

Furniture is one of the most common items customers store.

Examples include:

• Sofas
• Dining tables
• Chairs
• Beds
• Wardrobes
• Cabinets
• Coffee tables
• Bookshelves
• Desks
• TV units

For long-term storage, we recommend cleaning furniture thoroughly before storage and protecting it with furniture covers or blankets to minimise dust and accidental scratches.

Where possible, disassemble larger furniture to save space.

Absolutely.

Many customers use Storage Georgia while moving home, renovating, travelling, or downsizing.

Typical household items include:

• Kitchenware
• Bedding
• Clothing
• Children’s toys
• Home décor
• Small appliances
• Boxes of personal belongings
• Garden equipment

Packing items in strong boxes and clearly labelling them will make unpacking much easier later.

Yes.

Storage units are ideal for storing moving boxes and archive boxes.

For the best use of space:

• Use sturdy boxes of similar size.
• Avoid overfilling boxes.
• Label every box clearly.
• Place heavier boxes at the bottom.
• Keep frequently used boxes near the entrance.

Properly packed boxes make your storage unit safer and easier to organise.

Yes.

Clothing stores very well when packed correctly.

We recommend:

• Washing clothes before storage.
• Ensuring everything is completely dry.
• Using sealed plastic containers or quality storage boxes.
• Avoiding damp clothing.
• Using wardrobe boxes for delicate garments where appropriate.

Proper preparation helps keep clothing fresh during long-term storage.

Yes.

Mattresses should always be clean and completely dry before being placed into storage.

For the best protection:

• Use a mattress cover.
• Store the mattress flat where possible.
• Avoid placing heavy objects on top of it.
• Ensure adequate airflow if storing for extended periods.

A protective cover will help keep the mattress clean while in storage.

Yes.

Many customers store household appliances, including:

• Refrigerators
• Washing machines
• Dishwashers
• Dryers
• Microwaves
• Ovens
• Vacuum cleaners

Before storing appliances:

• Clean them thoroughly.
• Allow them to dry completely.
• Disconnect all hoses.
• Leave refrigerator and freezer doors slightly open to help prevent odours and mould.

Proper preparation helps keep appliances in good condition during storage.

Yes.

Before storing a refrigerator or freezer:

• Empty all contents.
• Defrost completely.
• Clean the interior thoroughly.
• Dry all surfaces.
• Leave the door slightly open while in storage to prevent mould and unpleasant odours.

Following these simple steps will help keep your appliance in good condition.

Yes.

Electronics such as televisions, computers, monitors, printers, gaming consoles, speakers, and office equipment can all be stored.

For added protection:

• Store electronics in their original packaging if available.
• Wrap delicate items carefully.
• Avoid placing heavy objects on top.
• Remove batteries from devices that won’t be used for an extended period.
• Keep cables together and label them.

Yes.

Books store very well when packed correctly.

We recommend:

• Packing books in smaller boxes.
• Avoiding boxes that become too heavy.
• Keeping books dry.
• Storing boxes off the floor where practical.
• Clearly labelling boxes for easy identification.

Many customers use storage units for personal libraries and archived records.

Yes.

Storage units are often used for storing:

• Personal records
• Business archives
• Tax records
• Contracts
• Property documents
• Historical records

Important documents should be stored in waterproof containers or archive boxes for additional protection and easy organisation.

Absolutely.

Businesses regularly store:

• Desks
• Chairs
• Filing cabinets
• Meeting room furniture
• Shelving
• Reception furniture

Self-storage is an excellent solution during office renovations, relocations, or when additional office space is no longer required.

Yes.

Many businesses use Storage Georgia to store:

• Retail stock
• Online store inventory
• Promotional materials
• Packaging supplies
• Spare parts
• Trade equipment

A storage unit can be a cost-effective alternative to renting larger commercial premises.

Yes.

Storage units are ideal for storing seasonal sporting equipment, including:

• Skis
• Snowboards
• Golf clubs
• Surfboards
• Paddle boards
• Bicycles
• Camping equipment
• Fishing gear
• Kayaks (depending on size)

Cleaning and drying equipment before storage helps keep it in excellent condition.

Yes.

Bicycles are commonly stored, especially during winter or when customers are travelling.

Before storage:

• Clean the bicycle.
• Inflate the tyres.
• Lubricate the chain.
• Cover it if possible to keep dust off.

Many customers also store cycling accessories alongside their bicycles.

Yes.

Antiques, collectibles, and sentimental items can be stored, provided they are packed carefully.

We recommend:

• Using protective wrapping.
• Avoiding stacking heavy items on delicate objects.
• Using sturdy boxes.
• Considering appropriate insurance for valuable items.

Yes.

Paintings, framed photographs, sculptures, and decorative pieces may all be stored.

To protect artwork:

• Wrap each item individually.
• Use corner protectors where appropriate.
• Store paintings upright rather than flat.
• Avoid placing heavy objects against artwork.

For valuable artwork, professional packing and insurance are recommended.

Absolutely.

Many customers use self-storage to keep:

• Christmas decorations
• Halloween decorations
• Outdoor furniture cushions
• Artificial Christmas trees
• Seasonal lighting
• Holiday decorations

This is a great way to free up valuable space at home throughout the year.

Yes.

Storage units are ideal for:

• Suitcases
• Travel bags
• Backpacks
• Camping gear
• Travel accessories

This is particularly useful for expatriates, frequent travellers, or people living in smaller apartments.

A storage unit gives you extra space without the cost of moving to a larger home or office.

Many customers use Storage Georgia to:

• Reduce clutter.
• Protect valuable belongings.
• Store seasonal items.
• Create more living space.
• Support growing businesses.
• Make moving or renovating easier.

By storing items you don’t need every day, you can enjoy a cleaner, more organised home or workplace while still having access to your belongings whenever you need them.

Yes.

To ensure the safety of our customers, staff, and facility, certain items may not be stored in our storage units. These restrictions are designed to reduce fire risks, prevent damage to other customers’ belongings, comply with legal requirements, and maintain a safe storage environment.

If you’re unsure whether an item is suitable for storage, please contact us before bringing it to the facility. Our team will be happy to advise you.

Unsure about an item? Contact us before moving in. It’s always better to ask than assume.

Generally, no.

Perishable food may not be stored because it can attract insects, rodents, and other pests, create unpleasant odours, and affect other customers’ belongings.

Commercially sealed, non-perishable food may be acceptable in limited circumstances, but we recommend discussing this with our team before storing any food products.

Keeping food out of storage units helps maintain a clean and hygienic environment for everyone.

No.

Petrol, diesel, paraffin, kerosene, and other fuels are highly flammable and present a significant fire risk.

For the safety of everyone using the facility, these products are strictly prohibited.

No.

Gas cylinders, whether full or empty, may still contain pressurised gas and pose a fire or explosion risk.

Examples include:

• LPG cylinders
• Camping gas bottles
• Propane cylinders
• Butane cylinders

These items may not be stored under any circumstances.

Small quantities of sealed household paint may be acceptable, but flammable paints, thinners, solvents, and similar products are generally not permitted.

If you need to store paint or related products, please speak to our team before bringing them to the facility.

No.

Hazardous chemicals, toxic substances, corrosive materials, pesticides, industrial cleaners, and similar products may not be stored.

These materials can pose risks to people, property, and the environment.

No.

Fireworks, explosives, ammunition, blasting materials, and other explosive devices are strictly prohibited.

These items present an unacceptable safety risk.

Firearms are subject to strict legal requirements.

If you wish to store a firearm or firearm-related item, please contact us before bringing it to the facility. Storage will only be considered where permitted by law and by Storage Georgia’s policies.

Firearms should never be brought onto the premises without prior approval.

No.

Ammunition may not be stored at Storage Georgia.

This policy helps maintain a safe environment for customers and staff.

No.

Storage Georgia does not permit the storage of any illegal goods or materials.

If prohibited or unlawful items are discovered, appropriate action may be taken in accordance with the rental agreement and applicable law.

No.

Only property that legally belongs to you, or that you are authorised to store, may be kept in a storage unit.

Storage Georgia fully cooperates with the relevant authorities where required by law.

No.

Storage units are not suitable for animals of any kind.

Animals require proper care, ventilation, food, water, and appropriate living conditions.

Leaving an animal inside a storage unit is both unsafe and unlawful.

Live plants are generally not suitable for storage.

Plants require sunlight, water, ventilation, and ongoing care. Without these conditions they are unlikely to survive and may create moisture, mould, or pest problems.

Artificial plants may, of course, be stored without restriction.

Most household medicines should not be stored for extended periods in a storage unit unless the storage conditions are appropriate.

Many medications require controlled temperatures.

If you’re unsure, we recommend consulting the manufacturer’s storage instructions or speaking to your pharmacist.

Alcohol for personal use is generally acceptable if it is legally owned, properly sealed, and stored safely.

Commercial quantities, highly flammable alcohol, or products that create safety risks may not be permitted.

If you intend storing a significant quantity, please discuss it with our team first.

Yes, in most cases.

However, batteries should be stored safely and disconnected from equipment where practical.

Damaged, leaking, or hazardous batteries should never be placed into storage.

Lithium batteries should be handled according to the manufacturer’s recommendations.

Yes.

Tyres may be stored provided they are clean and free from contaminants.

Many customers store seasonal tyres or spare sets while not in use.

Yes.

Hand tools, power tools, and trade equipment may all be stored.

We recommend:

• Cleaning tools before storage.
• Protecting them from dust.
• Locking valuable tools inside secure containers if appropriate.
• Keeping an inventory of expensive equipment.

Yes.

Many businesses use Storage Georgia for inventory storage.

Examples include:

• Retail stock
• Online shop inventory
• Promotional materials
• Packaging supplies
• Spare parts

Business customers should ensure that all stock complies with our storage policies.

We do not recommend storing cash, precious metals, jewellery, negotiable instruments, or other irreplaceable valuables in a storage unit.

These items are generally better kept in a bank safety deposit box or another specialised secure facility.

If you’re storing valuable belongings of any kind, appropriate insurance is strongly recommended.

If prohibited items are discovered, Storage Georgia may take action in accordance with the rental agreement and applicable law.

Depending on the nature of the item, this may include:

• Asking the customer to remove the item immediately.
• Restricting access until the matter is resolved.
• Contacting the relevant authorities where legally required.
• Terminating the rental agreement in serious cases.

Our aim is always to maintain a safe and secure environment for all customers.

Packing your belongings properly before moving them into storage is one of the best ways to keep them in excellent condition.

We recommend using strong, good-quality moving boxes and packing similar items together. Fragile items should be wrapped individually using bubble wrap, packing paper, or blankets to protect them during transport and storage.

Avoid overfilling boxes, as this makes them difficult to lift and increases the risk of damage. Likewise, don’t leave boxes only partially full, as they may collapse when stacked.

Taking a little extra time to pack carefully will make moving in, storing, and unpacking much easier.

Packing Tip: Pack one room at a time and clearly label every box. You’ll thank yourself later.

Yes.

Labelling every box is one of the simplest ways to stay organised.

Each label should include:

• The room it came from.
• A brief description of the contents.
• Whether the contents are fragile.
• Whether you’ll need the box soon.

For example:

• Kitchen – Glasses
• Main Bedroom – Winter Clothes
• Office – Tax Records 2025
• Garage – Power Tools

Good labelling saves a huge amount of time when you’re looking for specific items months later.

Absolutely.

An inventory is especially useful if you’re storing your belongings for several months or longer.

Your inventory can be as simple as:

Many customers also take photographs of valuable items before storing them.

Think of your storage unit like a small storeroom rather than a giant cupboard.

For the best organisation:

• Place frequently used items near the entrance.
• Store long-term items at the back.
• Keep similar items together.
• Stack boxes neatly.
• Use the full height of the unit safely.
• Leave a narrow walkway if you’ll need regular access.

A well-organised storage unit saves time every time you visit.

Stacking boxes correctly improves both safety and space efficiency.

We recommend:

• Heavy boxes on the bottom.
• Medium-weight boxes in the middle.
• Light boxes on top.
• Keep stacks stable and level.
• Don’t stack boxes higher than is safe.
• Avoid crushing fragile items.

Never place heavy furniture on top of cardboard boxes.

Yes—and in many cases, plastic storage containers are an excellent option.

Plastic containers offer several advantages:

• Stronger than cardboard.
• Better protection from moisture and dust.
• Easier to stack.
• Reusable.
• Transparent containers make it easy to identify contents.

For long-term storage, many customers prefer plastic containers over cardboard boxes.

Yes.

Furniture should always be protected before being placed into storage.

We recommend using:

• Furniture blankets.
• Protective covers.
• Cotton sheets.
• Bubble wrap for delicate surfaces.

Avoid wrapping furniture tightly in non-breathable plastic for long periods, particularly wooden furniture, as trapped moisture may cause damage.

Where practical, yes.

Disassembling larger furniture can:

• Save space.
• Make moving easier.
• Reduce the risk of damage.
• Allow safer stacking.

Keep all screws, bolts, and fittings together in clearly labelled bags and tape them securely to the corresponding piece of furniture.

Mattresses should be:

• Clean.
• Completely dry.
• Protected with a mattress cover.
• Stored flat where possible.
• Kept away from sharp objects.

Avoid placing heavy furniture on top of mattresses for extended periods.

Appliances should always be cleaned before storage.

For refrigerators and freezers:

• Empty completely.
• Defrost.
• Clean thoroughly.
• Dry completely.
• Leave the doors slightly open.

For washing machines:

• Drain all water.
• Leave the door slightly open.
• Secure loose hoses.

Taking these steps helps prevent mould and unpleasant odours.

Yes—but carefully.

Place heavier, sturdier items at the bottom and lighter items above.

Avoid placing excessive weight on:

• Glass tables.
• Wooden chairs.
• Sofas.
• Delicate cabinets.

Using moving blankets between stacked furniture helps prevent scratches.

If you’ll be visiting your storage unit regularly, shelving can make it much easier to stay organised.

Shelving allows you to:

• Access boxes quickly.
• Use vertical space efficiently.
• Keep fragile items safer.
• Avoid constantly moving boxes.

For long-term business storage, shelving is often an excellent investment.

Fragile items should always be packed individually.

Use:

• Bubble wrap.
• Packing paper.
• Foam.
• Blankets.
• Sturdy boxes.

Clearly mark boxes as FRAGILE and avoid placing heavy objects on top.

Before storing electronics:

• Remove batteries where appropriate.
• Wrap each item individually.
• Store cables together.
• Label everything clearly.
• Use original packaging if available.

Avoid placing heavy items on televisions, monitors, computers, or speakers.

Yes.

For long-term clothing storage:

• Wash everything first.
• Ensure clothing is completely dry.
• Fold neatly.
• Use sealed containers or wardrobe boxes.
• Consider moisture absorbers if appropriate.

Proper preparation helps keep clothing fresh and ready to wear.

To make the most of your storage unit:

• Use uniform-sized boxes.
• Stack boxes safely.
• Fill furniture drawers with lightweight items.
• Store tables with legs removed where possible.
• Stand sofas on end if appropriate.
• Use the full height of the unit.
• Leave a walkway only if you’ll need regular access.

Efficient packing often allows customers to fit far more into a unit than expected.

If you’re storing items for an extended period, it’s a good idea to visit occasionally.

Regular visits allow you to:

• Check that everything remains organised.
• Retrieve items you need.
• Update your inventory.
• Add or remove belongings.

Business customers often visit more frequently than household customers.

Some of the most common mistakes include:

• Choosing a unit that’s too small.
• Not labelling boxes.
• Forgetting what’s in storage.
• Packing wet items.
• Using weak cardboard boxes.
• Placing heavy items on fragile furniture.
• Not creating an inventory.
• Blocking access to frequently used items.

Avoiding these mistakes makes your storage experience much more enjoyable.

If you’re unsure how to prepare a particular item for storage, don’t hesitate to ask.

Our team has experience helping customers store everything from household furniture and family heirlooms to business inventory and office equipment.

We’re always happy to share practical advice so your belongings remain safe, organised, and easy to access throughout your storage period.

Ending your storage rental is simple.

When you’re ready to move out, please notify Storage Georgia in writing in accordance with your rental agreement. This allows us to prepare for your departure, schedule the final inspection, and ensure everything is handled efficiently.

Before leaving, make sure you’ve removed all of your belongings, cleaned the unit, and removed your personal padlock.

Once the final inspection has been completed and all rental obligations have been met, your refundable security deposit will be processed in accordance with your rental agreement.

Planning to move out? Contact us as early as possible so we can help make the process quick and hassle-free.

Storage Georgia requires one calendar month’s written notice if you wish to terminate your rental agreement.

Providing notice in advance helps us manage unit availability and ensures your move-out and deposit refund can be processed without unnecessary delays.

If you’re unsure when your notice period should begin, simply contact our office and we’ll gladly assist you.

Before vacating your storage unit, we recommend that you:

• Remove all personal belongings.
• Check that nothing has been left behind.
• Remove your personal padlock.
• Sweep the floor if necessary.
• Dispose of any rubbish appropriately.
• Ensure the unit is left in good condition.
• Inform our staff once you’ve finished.

Taking a few minutes to inspect the unit yourself can help avoid delays during the final inspection.

Yes.

The storage unit should be returned in a clean and tidy condition.

This doesn’t require professional cleaning, but customers should:

• Remove all personal belongings.
• Sweep the floor if necessary.
• Remove any packaging materials.
• Dispose of rubbish.
• Leave the unit in substantially the same condition in which it was rented, allowing for normal wear and tear.

Leaving the unit clean helps us prepare it for the next customer.

Once you’ve informed us that you’ve finished moving out, a member of our team will inspect the storage unit.

During the inspection we’ll confirm that:

• The unit is completely empty.
• No personal belongings remain.
• The unit has been left clean.
• There is no damage beyond normal wear and tear.
• All rental obligations have been fulfilled.

The inspection is usually quick and straightforward.

Your refundable security deposit will be returned after:

• Your notice period has been completed.
• Your account has been paid in full.
• The storage unit has passed the final inspection.
• There are no outstanding charges in terms of the rental agreement.

If everything is in order, your deposit will be refunded in accordance with the procedures described in your rental agreement.

Please ensure that all of your belongings have been removed before leaving the facility.

If items are left behind after your rental has ended, they may be dealt with in accordance with the terms of your rental agreement and applicable law.

If you realise you’ve forgotten something shortly after moving out, contact us immediately and we’ll do our best to assist.

In many cases, yes, provided this takes place during the facility’s published access hours.

However, because a final inspection is required before your rental can be closed and your deposit processed, we recommend arranging your move-out with our office in advance.

This helps ensure that everything is completed efficiently.

Yes.

If someone else is moving your belongings on your behalf, please ensure they have your authorisation.

For security reasons, we may ask for identification or confirmation before allowing access.

If you’re unable to be present yourself, please contact our office beforehand so we can discuss the arrangements.

Absolutely.

If your plans change and you need your storage unit for longer than originally expected, simply let us know before your rental ends.

As long as your account is up to date and the unit remains available, we’ll be happy to extend your rental.

Many customers begin with short-term storage and later decide to continue for several more months.

If your storage needs have changed, you don’t necessarily need to end your rental.

Subject to availability, you may transfer to a different-sized storage unit that better suits your requirements.

Our staff will gladly discuss the available options and help arrange the move.

Customers are responsible for taking reasonable care of their storage unit.

Normal wear and tear is expected, but if significant damage occurs during your rental period, please inform us as soon as possible.

Damage beyond normal wear and tear may affect the return of your security deposit, depending on the circumstances and the terms of your rental agreement.

Please remember to remove your personal padlock before leaving.

If you forget, simply contact us as soon as possible.

We’ll explain the available options and help you recover it where practical.

Yes.

Once the move-out process has been completed, your account has been finalised, and the inspection has been completed, we’ll confirm that your rental agreement has ended.

If you require written confirmation for your records, simply let us know.

Of course.

Many of our customers return whenever they need additional storage.

Whether you’re moving again, renovating, travelling, or simply need more space, we’d be delighted to welcome you back.

If you’ve previously stored with us, we’ll make the booking process as quick and straightforward as possible.

We understand that moving plans don’t always go exactly as expected.

If your moving date changes, please let us know as soon as possible.

We’ll do our best to accommodate your revised plans and help make the transition as smooth as possible.

A little preparation goes a long way.

Before moving day:

• Confirm your moving date.
• Give the required written notice.
• Arrange transport.
• Pack your belongings securely.
• Check your inventory.
• Remove everything from the unit.
• Inspect the unit yourself before notifying our staff.

These simple steps help ensure a smooth and efficient move-out process.

Absolutely.

Storage Georgia provides secure and flexible storage solutions for businesses of all sizes. Whether you’re a sole proprietor, a growing online retailer, or an established company, our storage units can help you free up valuable office or retail space without committing to expensive warehouse premises.

Businesses use our facility to store inventory, office furniture, documents, tools, equipment, promotional materials, and seasonal stock.

Our flexible rental terms allow your storage space to grow with your business.

Looking for extra business space without the cost of a warehouse? Contact us to discuss a storage solution tailored to your business.

Many businesses need additional storage space but don’t require an entire warehouse.

Self-storage is a practical and cost-effective solution for:

• Online retailers
• Construction companies
• Contractors
• Interior designers
• Importers
• Exporters
• Event companies
• Marketing agencies
• Property managers
• Professional service firms

Instead of paying for larger office premises, businesses can store excess inventory, equipment, and archived documents in a secure storage unit.

Yes.

Many of our business customers use Storage Georgia to store:

• Retail stock
• E-commerce inventory
• Packaging materials
• Spare parts
• Promotional products
• Seasonal merchandise
• Display equipment

A storage unit allows you to keep your inventory organised while freeing up valuable workspace.

Yes.

Self-storage is an excellent solution for online businesses.

Whether you sell through your own website, social media, or online marketplaces, a storage unit provides a secure place to organise and store inventory without the cost of commercial warehouse space.

Many online retailers appreciate the flexibility of expanding or reducing their storage space as their business grows.

Absolutely.

Storage units are ideal for storing office furniture during relocations, renovations, or when reducing office space.

Commonly stored items include:

• Desks
• Office chairs
• Filing cabinets
• Shelving
• Meeting room furniture
• Reception furniture
• Office equipment

Properly storing furniture helps protect your investment until it’s needed again.

Yes.

Many businesses store archived documents that must be retained for legal, accounting, or operational reasons.

We recommend:

• Using archive boxes.
• Clearly labelling each box.
• Organising documents by year or department.
• Keeping an inventory of stored files.

This makes retrieving records much easier when needed.

Yes.

Tradespeople and contractors regularly store:

• Power tools
• Hand tools
• Electrical equipment
• Plumbing equipment
• Construction materials
• Ladders
• Safety equipment

We recommend cleaning tools before storage and keeping an inventory of valuable equipment.

Storage Georgia may be able to accommodate deliveries by prior arrangement.

If you expect suppliers or courier companies to deliver goods to the facility, please contact us beforehand so we can discuss the most appropriate arrangements.

This helps ensure deliveries are handled safely and efficiently.

Yes.

Business customers may authorise employees to access their storage unit.

To maintain security, we recommend keeping your list of authorised persons up to date and informing us whenever access permissions change.

If you have multiple staff members who require access, our team can explain the available options.

Yes.

Many businesses rent multiple units to separate:

• Different product lines.
• Departments.
• Seasonal inventory.
• Equipment.
• Archive storage.

If your storage requirements grow over time, we’ll be happy to discuss the most practical solution.

No.

Storage units are designed for storage purposes only.

While you may load and unload goods, organise inventory, or collect stock, storage units may not be used as offices, workshops, manufacturing facilities, or retail premises.

If you’re unsure whether your intended use is appropriate, please speak to our team before renting.

For many small and medium-sized businesses, yes.

A storage unit often provides a much more affordable alternative to leasing warehouse or commercial premises, especially if you only need space for inventory, equipment, or archived records.

With self-storage, you only pay for the space you actually need, making it a flexible option as your business changes.

Yes.

As your storage requirements increase, you may upgrade to a larger storage unit, subject to availability.

Likewise, if your storage needs decrease, you may be able to move to a smaller unit.

Our flexible approach means your storage solution can grow alongside your business.

Yes.

We understand that business customers often store valuable inventory, equipment, or confidential records.

Our secure facility, CCTV monitoring, controlled access, and individually locked storage units provide peace of mind for businesses storing important assets.

We also recommend keeping an inventory of stored items and arranging appropriate insurance where necessary.

Our customers come from a wide range of industries, including:

• Online retailers
• Import and export companies
• Construction businesses
• Interior designers
• Event organisers
• Marketing agencies
• Professional consultants
• Property management companies
• Tradespeople
• Small and medium-sized businesses

Whatever your industry, we’ll help you find a storage solution that meets your needs.

Yes.

Many businesses start with limited office or retail space. Self-storage provides an affordable way to increase your available storage capacity without committing to larger commercial premises.

By moving excess inventory, equipment, or archived records into secure storage, you can:

• Free up valuable workspace.
• Improve organisation.
• Reduce overhead costs.
• Expand operations more efficiently.
• Focus on growing your business rather than finding more office space.

Storage Georgia provides a secure and professionally managed storage facility, but customers are responsible for arranging insurance for the items they store unless otherwise agreed in writing.

Many household and business insurance policies may already provide cover for belongings kept in storage, while others may require additional cover. We recommend contacting your insurance provider to confirm exactly what is covered.

If you’re storing valuable items, antiques, business inventory, or sentimental belongings, appropriate insurance provides valuable peace of mind.

Need advice? Before moving valuable items into storage, speak to your insurance provider to make sure you have the right level of cover.

Although insurance is not always mandatory, we strongly recommend it.

Unexpected events can happen anywhere, and insurance helps protect the value of your belongings against unforeseen circumstances.

The cost of insurance is often small compared to the value of the items being stored.

If you’re unsure whether your current insurance policy provides cover while your belongings are in storage, your insurer will be able to advise you.

Storage Georgia is responsible for providing a clean, secure, and professionally managed storage facility in accordance with the rental agreement.

Our responsibilities include maintaining the facility, providing access during published access hours, and taking reasonable care of the common areas of the property.

Customers remain responsible for:

• Choosing appropriate insurance.
• Packing their belongings properly.
• Using a suitable padlock.
• Complying with the rental agreement.
• Ensuring prohibited items are not stored.

The full responsibilities of both parties are explained in the rental agreement.

As the customer, you are responsible for:

• Packing your belongings safely.
• Using a quality padlock.
• Paying rent on time.
• Keeping your contact details up to date.
• Complying with the rental agreement.
• Ensuring prohibited items are not stored.
• Removing all belongings when your rental ends.

Taking these simple steps helps ensure a safe and successful storage experience.

If you discover that your belongings have been damaged, please notify Storage Georgia as soon as possible.

We’ll investigate the circumstances and assist where appropriate.

If your belongings are insured, you should also contact your insurance provider to begin the claims process.

Taking photographs and keeping an inventory of your stored items can be very helpful if you ever need to make a claim.

Storage Georgia takes security very seriously and has measures in place to help protect the facility.

In the unlikely event of a theft, we recommend that you:

1. Notify Storage Georgia immediately.
2. Report the matter to the police where appropriate.
3. Contact your insurance provider.
4. Prepare a list of the missing items.

We’ll cooperate with any investigation and provide reasonable assistance where required.

Although fires are extremely uncommon, customer safety is always our highest priority.

If a fire occurs:

• Emergency services will be contacted immediately.
• The affected area will be secured.
• Customers will be informed where appropriate.
• Access may be temporarily restricted until the area is declared safe.

If your belongings are insured, your insurance provider will guide you through the claims process.

Storage Georgia maintains its buildings to a high standard, but unexpected events such as severe weather or plumbing failures can occasionally occur.

If an incident affects stored belongings:

• We will investigate the cause.
• Take reasonable steps to minimise further damage.
• Inform affected customers where appropriate.
• Assist with any information required for insurance purposes.

Proper packing, sealed containers, and suitable insurance all help reduce potential risks.

Yes.

Keeping an inventory is one of the best ways to protect yourself.

Your inventory should include:

• A description of each item.
• Photographs of valuable belongings.
• Serial numbers where applicable.
• Estimated values for expensive items.

This information is extremely useful if you ever need to locate items or submit an insurance claim.

Absolutely.

Photographs provide a useful record of the condition of your belongings before they go into storage.

We recommend photographing:

• Furniture.
• Electronics.
• Artwork.
• Antiques.
• Jewellery (if appropriate).
• Business equipment.
• Collectibles.

Store these photographs somewhere safe, such as cloud storage or an external drive.

Many valuable household and business items can be stored safely.

However, we recommend that particularly valuable items are:

• Properly packed.
• Recorded in your inventory.
• Photographed.
• Adequately insured.

If you’re unsure whether a particular item is suitable for storage, please contact us before moving it into the facility.

You don’t need to provide a detailed inventory of your belongings.

However, if you’re storing unusually large items, business inventory, or anything that may require special consideration, it’s helpful to discuss this with our team beforehand.

We also ask customers to inform us if they are unsure whether an item complies with our storage policies.

Storage Georgia is committed to maintaining a safe environment for all customers.

If an incident involving another customer or visitor is reported, we’ll investigate the matter and cooperate with the relevant authorities or insurers where appropriate.

Any questions regarding liability will be handled in accordance with the rental agreement and applicable law.

No.

Your storage unit is private.

Storage Georgia does not routinely inspect the contents of customer units.

Access will only occur in exceptional circumstances, such as:

• With your permission.
• Where required by law.
• In an emergency.
• As otherwise permitted under the rental agreement.

Respecting customer privacy is an important part of our service.

Yes, provided you remain responsible for the rental agreement and comply with the facility’s rules.

If another person will require regular access, we recommend informing our office so we can record the appropriate authorisation.

Remember that the primary account holder remains responsible for the storage unit and all obligations under the rental agreement.

Storage Georgia provides a secure, professionally managed facility, but the long-term condition of stored items also depends on:

• How they were packed.
• Their condition before storage.
• Whether they are suitable for storage.
• How long they remain in storage.

Packing carefully, keeping items clean and dry, and arranging suitable insurance are the best ways to protect your belongings.

Yes. Customers may access their storage units every day between 09:00 and 20:00. There is no need to make an appointment for routine visits.

Yes. Customers supply their own padlock, ensuring they remain the only person with access to their storage unit.

If padlocks are available for purchase at our office, we’ll be happy to assist. Otherwise, our team can recommend a suitable type of padlock for your storage unit.

No.

Smoking is not permitted inside the buildings or storage units. This helps maintain a clean, safe, and comfortable environment for all customers.

We discourage eating inside storage units.

Food may attract insects and pests and increase the risk of unwanted odours.

Yes.

Children are welcome when accompanied by a responsible adult. For their safety, they should remain under adult supervision at all times.

Pets accompanying customers are welcome provided they remain under control at all times.

Animals may not be left inside storage units.

Yes.

Customer parking is available while loading or unloading belongings.

Please park responsibly and avoid blocking access routes used by other customers.

Yes.

Our facility is designed to make loading and unloading as convenient as possible.

If you require assistance or have unusually large items, our staff will be happy to help where practical.

Where available, customers are welcome to use our trolleys while moving their belongings.

Please return them after use so that they’re available for other customers.

Absolutely.

Many customers use professional movers when moving into or out of storage.

If you’re expecting a removal company, it may be helpful to let us know in advance, particularly if you’ll be moving a large quantity of furniture.

Yes.

Subject to availability, you can reserve your preferred storage unit before your moving date.

Yes.

If your storage needs change, we’ll gladly help you move to another available unit that’s better suited to your requirements.

Our minimum rental period is two months.

If you’re unsure whether self-storage is the right solution for your situation, please contact us and we’ll discuss the available options.

We strongly recommend that customers arrange suitable insurance for the value of the belongings they store.

Yes.

However, the account holder remains responsible for the rental agreement and should inform us if another person will require regular access.

Your belongings will remain in a clean, professionally managed storage environment.

Packing your items properly using quality boxes, protective covers, and sealed containers will help keep them in excellent condition.

Absolutely.

Many customers use Storage Georgia while renovating to protect furniture and household belongings from dust, paint, and accidental damage.

Yes.

Self-storage is an ideal solution if you’re travelling for an extended period and need a secure place to keep your belongings until you return.

Yes.

Many customers need temporary storage while waiting to move into a new property.

Storage Georgia provides a flexible solution during this transition.

Yes.

Items commonly stored include:

• Christmas decorations
• Garden furniture
• Ski equipment
• Camping equipment
• Sports gear
• Winter or summer clothing

Self-storage is an excellent way to free up space at home.

You may access your belongings every day during our published access hours of 09:00–20:00.

Yes.

Many customers use our facility for long-term storage.

As long as your account remains in good standing, you may continue renting your storage unit for as long as you need.

No.

However, if you’re unsure whether an item is permitted, or you’re storing unusually large or specialised items, please speak to our team before moving them into the facility.

Our experienced team will gladly help.

Simply tell us what you’d like to store, and we’ll recommend the most suitable unit size based on your needs.

Yes.

If your phone number, email address, or postal address changes during your rental period, please let us know so we can keep your account up to date.

Contact our office immediately.

We’ll verify your identity before assisting you with any account-related information.

No.

Please remove all personal belongings and dispose of any rubbish before vacating your storage unit.

Leaving the unit clean helps us prepare it for the next customer.

Absolutely.

Our team is committed to providing professional, friendly, and helpful service from your first enquiry until the day you move out.

Whether you have questions about unit sizes, packing, payments, or anything else, we’re always happy to help.

Customers choose Storage Georgia because we offer:

• Secure storage units
• Transparent pricing
• Flexible rental terms
• Friendly customer service
• Convenient access
• Clean facilities
• A professional storage experience

Our goal is simple: to provide a storage solution that’s safe, convenient, and easy to use.

Getting started with Storage Georgia is easy.

Simply contact our team by phone, email, or through the enquiry form on our website. We’ll discuss your storage requirements, recommend the most suitable unit size, explain the rental process, and answer any questions you may have.

Once you’ve chosen your unit and completed the rental agreement, you’ll be ready to move in.

Whether you’re storing a few boxes or the contents of an entire home or business, we’re here to make the process simple and stress-free.

Ready to reclaim your space? Contact Storage Georgia today and let us help you find the perfect storage solution.

Absolutely.

Choosing the right storage unit can feel overwhelming, especially if you’ve never used self-storage before.

Simply tell us:

• What you’re storing.
• Approximately how many boxes you have.
• Whether you’re storing furniture.
• Whether you’ll need regular access.
• How long you expect to store your belongings.

Based on this information, we’ll recommend the most suitable unit size.

Our goal is to help you rent the right amount of space—not more than you need.

Yes.

We welcome prospective customers to visit our facility before renting.

During your visit, you can:

• View the available storage unit sizes.
• Inspect the cleanliness of the facility.
• Ask questions about security and access.
• Discuss your storage requirements with our team.
• See first-hand why customers trust Storage Georgia.

There is absolutely no obligation to rent after your visit.

In many cases, you can move in on the same day.

If a suitable unit is available and the rental agreement has been completed, you’ll usually be able to start using your storage unit immediately.

To avoid disappointment, we recommend contacting us beforehand so we can confirm availability and prepare everything before your arrival.

That’s perfectly normal.

Many customers begin with one type of storage requirement and later find their needs change.

You may:

• Upgrade to a larger unit.
• Move to a smaller unit.
• Extend your rental period.
• Rent additional units.

Our flexible approach allows your storage solution to change as your circumstances change.

We understand that choosing a storage provider is an important decision.

Customers choose Storage Georgia because we provide:

• A secure, professionally managed facility.
• Transparent pricing.
• Flexible rental terms.
• Convenient daily access.
• Friendly, knowledgeable staff.
• Clean and well-maintained storage units.
• Personal service from people who genuinely care about our customers.

Our reputation is built on professionalism, reliability, and customer service.

Once you contact us, we’ll guide you through the entire process.

We’ll:

• Answer your questions.
• Recommend the most suitable unit size.
• Explain pricing and rental terms.
• Confirm availability.
• Arrange your move-in date.
• Prepare your rental agreement.
• Welcome you to the facility.

Our aim is to make renting a storage unit as straightforward as possible.

Yes.

Many of our customers have never used self-storage before.

Our team will explain everything clearly, including:

• Choosing the right unit size.
• Packing recommendations.
• Security procedures.
• Access hours.
• Payment arrangements.
• Moving in and moving out.

No question is too small—we’re here to help.

We’re always happy to help.

If your question isn’t answered on this page, please contact our team. We’ll gladly provide advice and help you find the storage solution that’s right for you.

Our goal is not simply to rent you a storage unit, but to ensure you have complete confidence in your decision.