Frequently Asked Questions

Storage Georgia provides self-storage units in Tbilisi for household belongings, personal items, seasonal equipment, archives, and business stock. You rent the amount of space you need and control access to your locked unit.

Choose a suitable unit, complete the rental agreement, pay the required amounts, bring in your belongings, and secure the unit with your own padlock. You can then access your stored items during the published access hours.

Storage Georgia is in Didi Lilo, near Tbilisi International Airport. The address, map, and directions are available on the Location page.

Customers use storage while moving, renovating, travelling, downsizing, relocating, or freeing space at home. It is also useful for expats, students, property owners, online retailers, contractors, and businesses storing stock, equipment, or archives.

Storage Georgia currently offers four sizes: 6 m², 7 m², 14 m², and 18 m². The right choice depends on the volume of your belongings, the furniture or equipment involved, and how much access you expect to need. View our storage unit sizes.

Start with the number of rooms, boxes, furniture items, appliances, or business goods you need to store. Also consider whether you need a walkway for regular access. If you are between sizes, contact the team with a brief description of your items and they can help you compare options. Compare the current unit sizes.

The 6 m² unit is suited to 20–30 medium boxes or storage crates, two or three small furniture pieces, and items such as suitcases, sports gear, or seasonal belongings. It is a compact option for a studio or small one-room flat.

The 7 m² unit is suited to 35–50 medium boxes or storage crates, key furniture from a one-bedroom apartment, and small or medium appliances or sports gear.

The 14 m² unit is suited to 60–100 medium boxes or storage crates, furniture from a two- or three-bedroom home, and large appliances or business storage.

The 18 m² unit is suited to 100–150 or more medium boxes or storage crates, the contents of a three- or four-bedroom home, and larger household, equipment, or business storage.

Yes. Tell the team what you are storing, roughly how many boxes you have, whether you have large furniture or appliances, and how often you expect to visit. They can recommend a practical size so you do not pay for more space than you need. Contact Storage Georgia for advice.

Speak to the team if your belongings do not fit or you have more space than you need. Moving to a larger or smaller available unit may be possible, subject to availability and the applicable rental terms.

If you will access the unit regularly, leave a narrow walkway and put frequently used items near the entrance. If you will not need regular access, you can pack more efficiently while still keeping items stable and safely reachable.

Contact Storage Georgia to check availability and discuss your needs. Choose a unit, provide the required information, review and sign the rental agreement, and complete the required payment before moving in. Contact the Storage Georgia team.

You can ask the team about reserving a unit for a future move-in date, subject to availability. Contact them early if you are planning a move, renovation, or business relocation.

You can send an enquiry through the website or contact the team directly. The team will confirm availability and guide you through the remaining rental steps.

Same-day move-in may be possible when a suitable unit is available and the agreement, documentation, and required payment have been completed. Contact the team first so availability can be confirmed.

You will generally need valid identification and your contact details. Business customers may also need to provide company information or evidence that the person signing is authorised to do so.

Yes. The rental agreement sets out the applicable charges, payment terms, access arrangements, customer responsibilities, prohibited items, and other terms. Read it carefully and ask the team about anything you do not understand. Review the rental agreement overview.

Storage Georgia offers monthly rental, and you can discuss your intended period with the team. The applicable rental period and any minimum or other contractual requirements are set out in your rental agreement.

The current monthly prices are USD 99 for 6 m², USD 109 for 7 m², USD 179 for 14 m², and USD 199 for 18 m². Confirm current availability and pricing with Storage Georgia before booking. See current unit sizes and prices.

Storage Georgia aims to explain the costs involved before you sign. Ask the team to confirm the current rent, deposit, and any other applicable charges for your rental.

Any applicable security deposit, its amount, and the conditions for its return are set out in the rental agreement. Contact Storage Georgia if you want to confirm the current requirement before booking.

Rent is normally paid monthly in advance, with the applicable due date specified in your rental agreement. Contact the team early if you expect difficulty making a payment on time.

Storage unit prices are quoted in USD. Customers who pay in GEL have the USD amount converted to GEL using the applicable exchange rate on the day of rental or payment. GEL equivalent confirmed at booking.

You can ask Storage Georgia whether prepayment for several months is available for your rental. The team will confirm the payment arrangements that apply to your agreement.

Promotions or special pricing may be available from time to time, depending on current offers and availability. Contact the team to ask what is currently available; no discount should be assumed unless it is confirmed.

Customers can access their units every day between 09:00 and 20:00. Office support is available during the published office hours.

Routine visits during the published access hours do not normally require an appointment. Contact the team in advance if you are moving a large quantity of items or need special assistance.

Another person may access your unit with your permission and subject to the facility’s access procedures. Tell Storage Georgia about authorised people in advance so their access can be handled appropriately.

Yes, businesses can discuss authorising employees to access a unit. Keep the authorised contact details current and ask the team about the required access procedure.

Yes. Customers provide and control the padlock for their unit. Use a strong, weather-resistant padlock from a reputable manufacturer and keep the key secure.

Contact the office so your identity and authority can be verified. Because Storage Georgia does not keep duplicate keys for customer padlocks, the lock may need to be professionally removed and replaced, with applicable costs normally the customer’s responsibility.

Storage Georgia provides a professionally managed storage environment with individually secured units, controlled facility access, CCTV monitoring, and maintained premises. Customers should also use a quality padlock and follow the rental agreement.

The Storage Georgia facility is monitored by CCTV. Exact camera locations and coverage are not disclosed for privacy and security reasons.

You control access to your locked unit, along with anyone you specifically authorise. Storage Georgia does not routinely access customer units; exceptional access is governed by the rental agreement, an emergency, or legal requirements.

Notify Storage Georgia staff immediately if you see damage, suspicious activity, an unsecured unit, or anything unusual. Follow the emergency contact procedure in your rental agreement if the matter is urgent and staff are unavailable.

Use a strong padlock, keep keys private, lock the unit every time you leave, pack items carefully, keep an inventory, and report anything unusual promptly. Consider suitable insurance for valuable belongings.

Common suitable items include furniture, household goods, clothing, boxes, documents and archives, appliances, electronics, sports equipment, seasonal belongings, tools, and business inventory. See the dedicated guide for the current categories and examples. See what you can store.

Yes. Furniture, boxes, clothing, household goods, decorations, bedding, and similar belongings are common storage items. Clean and dry them before storage and protect furniture from dust or scratches.

Yes, provided they are prepared properly. Empty, clean, disconnect, and dry appliances before storage; leave refrigerator or freezer doors slightly open where appropriate. Protect electronics and keep heavy items off them.

Yes. Sports equipment, bicycles, camping gear, luggage, holiday decorations, and seasonal clothing are examples of items customers commonly store. Clean and dry items before placing them in the unit.

Yes. Storage Georgia prohibits hazardous, flammable, explosive, toxic, radioactive, illegal, stolen, perishable, or strongly odorous items, as well as live animals or plants. The detailed current policy is on the What to Store page. Read the prohibited-items guidance.

Perishable food is not permitted. Do not store anything likely to spoil, leak, attract pests, or create an odour in the unit.

No. Flammable liquids, fuel, gas cylinders, explosives, hazardous chemicals, toxic materials, and radioactive materials are prohibited.

No. Weapons and ammunition are prohibited and must not be brought onto the storage unit for storage.

No. Illegal items, illegal substances, and stolen goods are prohibited.

No. Live animals and plants cannot be stored in a Storage Georgia unit.

Use sturdy, stackable boxes and strong tape. Wrap fragile items separately, keep boxes at a manageable weight, and label more than one side so contents are easy to find. Read our packing tips.

Yes. Label each box clearly, number boxes if useful, and keep a simple inventory on your phone or in a document. Put frequently needed boxes near the entrance.

Clean and dry furniture, dismantle larger pieces where practical, and cover exposed surfaces to reduce dust and accidental scratches. Avoid blocking access to the rest of the unit.

Empty, clean, disconnect, and dry appliances before storage. Disconnect hoses and leave refrigerator or freezer doors slightly open where appropriate to help prevent odours and mould.

Wrap fragile items separately, use suitable boxes, avoid overfilling, and place heavier items below lighter ones. Mark fragile boxes clearly and do not place heavy objects on delicate items.

Contact Storage Georgia and follow the move-out and notice requirements in your rental agreement. Empty the unit, remove your lock and belongings, and leave the space clean and undamaged. Review the rental agreement overview.

The required notice period is set out in your applicable rental agreement. Contact Storage Georgia if you would like to confirm the current requirement before ending your rental.

Remove every item, check corners and shelves, clear any rubbish, clean the unit, remove your padlock, and tell the team that the unit is ready for its final inspection.

Storage Georgia may inspect the vacated unit and check that it has been emptied, left clean, and not damaged beyond normal wear and tear. Any deposit or outstanding-balance decision follows the rental agreement.

If a deposit applies, its return timing and any permitted deductions are governed by the rental agreement after the unit is vacated and the account is settled. Contact the team for the current process.

Monthly storage can usually continue when the account remains in good standing. Confirm the current arrangement and any applicable terms with Storage Georgia before your planned end date.

Yes. Businesses use units for stock, equipment, office furniture, marketing materials, packaging, and archives. The available sizes can support both smaller stock requirements and larger relocations.

Self-storage can provide flexible space for inventory, documents, equipment, and office contents without committing to larger commercial premises. It can also help during an office move, renovation, or seasonal change in stock.

Yes, suitable retail or online-shop stock and packaging can be stored. Keep an inventory, organise frequently accessed stock near the entrance, and choose a size that allows safe access.

Yes. Use clearly labelled archive boxes or waterproof containers, keep a simple inventory, and place records where you can retrieve them without unpacking the whole unit.

You can discuss renting multiple units with the team, subject to availability. They can also help compare whether multiple units or a larger available unit is more practical for your stock or equipment.

Do not assume that storage automatically provides insurance for your belongings. Check your household or business policy and arrange suitable cover for the value and type of items you store.

Storage Georgia recommends that customers arrange appropriate insurance, particularly for valuable belongings. Ask your insurer whether your existing policy covers items while they are in a storage unit.

You are responsible for providing accurate information, paying charges on time, using your own padlock, following the agreement and storage rules, and storing only permitted items. Check the rental agreement for the full responsibilities that apply.

Notify Storage Georgia promptly, preserve relevant information, and contact your insurer if you have cover. The applicable rental agreement governs the respective responsibilities and any claims process.

No. Storage units are for storing goods and personal belongings only. They must not be used as living accommodation, offices, workshops, manufacturing areas, or recreational spaces.

This may be possible by prior arrangement. Contact the office in advance so the access and delivery plan can be confirmed, especially for a large move or regular business deliveries.

Return as soon as possible and secure the unit. If staff notice an unsecured unit, they may try to contact you using the details on your account. Check the lock each time you leave.

Decide what you need to store, review the current unit sizes, and contact Storage Georgia to check availability and discuss the rental process. Contact Storage Georgia.

Yes. Tell the team what you are storing, how much furniture or how many boxes you have, and how often you expect to access the unit. They can help you choose a suitable option. View the current unit sizes.

Contact Storage Georgia directly. The team can confirm current availability, pricing, access arrangements, and the terms that apply to your rental. Get in touch.